Return & Refund Policy Our fair and transparent refund guidelines Last updated: March 2026 This policy outlines the refund and return conditions for Wubloo services provided by HOOFDVOGEL BV. Digital Products & Subscriptions Wubloo provides digital services (website builder, hosting, and management tools). Because of the nature of digital products: Free Trial & €1 Intro Period The first 7 days are completely free — no payment required Claiming your website costs €1 and covers the website and all selected modules until day 30 after site creation The €1 activation fee is non-refundable You may cancel before day 30 to avoid further charges; modules can be cancelled individually Monthly Subscriptions 30-day money-back guarantee on your first subscription payment If unsatisfied within 30 days of your first subscription charge, contact us for a full refund After 30 days, subscriptions are non-refundable for the current billing period Cancellation takes effect at the end of the current billing cycle How to Request a Refund To request a refund within the eligible period: Email us at info@wubloo.com Include your account email and reason for the refund We will process eligible refunds within 5-10 business days Refund Method Refunds are processed to the original payment method (via Mollie). Processing times may vary depending on your bank or payment provider. Exceptions Refunds will not be granted in the following cases: Account terminated for violation of Terms of Service Requests made after the eligible refund period Chargebacks filed without first contacting us Add-on Features Individual feature add-ons follow the same refund policy as subscriptions. Features activated during a trial period are included in the trial terms. Contact Us HOOFDVOGEL BV Hoge Dreef 20, 2980 Zoersel, Belgium Email: info@wubloo.com VAT: BE1011071679 Return & Refund Policy Last updated: March 2026 This policy outlines the terms for refunds and cancellations for digital products and subscriptions sold by HOOFDVOGEL BV ("Wubloo") through wubloo.com. Trial Period (€1 First Month) Our trial offer allows you to try Wubloo for €1 during the first month. The trial fee is non-refundable. This trial period gives you the opportunity to evaluate our platform before committing to a full subscription. Subscriptions & Modules After the trial period, subscriptions renew at the standard rate. We offer a 30-day money-back guarantee on all subscription plans and module purchases. If you are not satisfied, you may request a full refund within 30 days of the purchase date. How to Request a Refund Contact us at info@wubloo.com with your account email and reason for refund. We process requests within 5-10 business days. Cancellation You may cancel your subscription at any time through your account settings. Your subscription remains active until the end of the current billing period. No partial refunds for unused portions unless within the 30-day window. EU Consumer Rights As a Belgian company, we comply with the EU Consumer Rights Directive. For digital content delivered immediately, you acknowledge that you waive your 14-day withdrawal right upon commencement of the service. Contact HOOFDVOGEL BV Hoge Dreef 20, 2980 Zoersel, Belgium Email: info@wubloo.com VAT: BE1011071679