Politique de Retour et Remboursement
Return & Refund Policy
Last updated: March 2026
This policy outlines the terms for refunds and cancellations for digital products and subscriptions sold by HOOFDVOGEL BV ("Wubloo") through wubloo.com.
Trial Period (€1 First Month)
Our trial offer allows you to try Wubloo for €1 during the first month. The trial fee is non-refundable. This trial period gives you the opportunity to evaluate our platform before committing to a full subscription.
Subscriptions & Modules
After the trial period, subscriptions renew at the standard rate. We offer a 30-day money-back guarantee on all subscription plans and module purchases. If you are not satisfied, you may request a full refund within 30 days of the purchase date.
How to Request a Refund
Contact us at info@wubloo.com with your account email and reason for refund. We process requests within 5-10 business days.
Cancellation
You may cancel your subscription at any time through your account settings. Your subscription remains active until the end of the current billing period. No partial refunds for unused portions unless within the 30-day window.
EU Consumer Rights
As a Belgian company, we comply with the EU Consumer Rights Directive. For digital content delivered immediately, you acknowledge that you waive your 14-day withdrawal right upon commencement of the service.
Contact
HOOFDVOGEL BV
Hoge Dreef 20, 2980 Zoersel, Belgium
Email: info@wubloo.com
VAT: BE1011071679
Nos directives de remboursement transparentes
Derniere mise a jour: Mars 2026
Cette politique decrit les conditions de remboursement pour les services Wubloo de HOOFDVOGEL BV.
Produits numeriques & abonnements
Wubloo fournit des services numeriques.
Essai gratuit & periode intro a 1 euro
- Les 7 premiers jours sont entierement gratuits — aucun paiement requis
- Lactivation de votre site coute 1 euro et couvre le site et tous les modules selectionnes jusquau jour 30 apres la creation
- Les frais dactivation de 1 euro sont non remboursables
- Vous pouvez annuler avant le jour 30; les modules peuvent etre annules individuellement
Abonnements mensuels
- Garantie de remboursement de 30 jours sur le premier paiement
- Apres 30 jours, les abonnements sont non remboursables
- Lannulation prend effet a la fin du cycle de facturation
Comment demander un remboursement
- Envoyez un email a info@wubloo.com
- Incluez votre email de compte et la raison
- Traitement sous 5-10 jours ouvrables
Methode de remboursement
Les remboursements sont traites via le moyen de paiement original (Mollie).
Exceptions
- Compte resilie pour violation des conditions
- Demandes apres la periode de remboursement
- Retrofacturations sans nous contacter dabord
Contact
HOOFDVOGEL BV
Hoge Dreef 20, 2980 Zoersel, Belgique
Email: info@wubloo.com
TVA: BE1011071679